SpringBoard is committed to ensuring that your privacy is protected. This privacy policy sets out how SpringBoard uses and protects any information that you give SpringBoard when you use this website. If, when using this website, you provide information by which you can be identified, you can be assured that we will only use it in accordance with this privacy statement.

What information we collect

We may collect from you the following:

  • name and job title
  • contact information, including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to our work.

What we do with the information we collect

We use the information to help us to understand what you need from us, including:

  • our internal record-keeping
  • telling you about our charitable activities and/or our products and services that may be of interest to you
  • administering any training courses or events you book
  • tracking donations made to us
  • improving our services and this website.

Occasionally, we may also use your information to contact you for research purposes. We may contact you by email, telephone, fax or post.

Keep your information up to date

You can contact us at any time to change your contact details, preferences, or to tell us that you no longer wish to hear from us. Please either write to us or email us at or use the Contact us form.


SpringBoard is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use Google Analytics traffic log cookies to identify which pages are being used. These cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site, using the service provided by Google Analytics.

Cookies used: _utma, _utmb, _utmc, _utmz

Overall cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you, other than the data you choose to share with us.
Functional cookies are used to enable core website functionality. They do not contain any personal information and are automatically deleted when you close your browser.

Cookies used: sifrFetch

Session cookies tell us you have the right username and password to access our website and allow you access to the entire portal without having to repeatedly enter your access codes.

Cookies used: PHPSESSID

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, although this may prevent you from taking full advantage of our website. For more information on controlling or deleting cookies, visit 

Links to other websites

Our website may contain links to other websites of interest. Please note, however, that once you have used these links to leave our website, we do not have any control over that other website. We cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Control collection and use of your personal information

You may choose to restrict the collection or use of your personal information as follows:

  • if you are filling in a form on the website, if you don’t want to receive further information from us, do not tick the “opt in” box
  • change your contact details, preferences or tell us that you no longer wish to hear from us: please write to us or email us or use the Contact us form to let us know. We will promptly update our systems.

We will not sell, distribute or rent your personal information to third parties unless we have your permission or are required by law to do so.

Changes to this privacy policy

We may amend this policy occasionally, by updating this page. You should check this page from time to time to ensure that you are happy with any changes. Where appropriate, we will notify you of specific changes. This policy is effective from September 2013.